UHC Learn More About OptumRx


Who is OptumRx?

OptumRx® is your United Healthcare® plan’s pharmacy care services manager. OptumRx is committed to providing you with safe, easy, and cost‑effective ways to get the medication you need.

 

  1. Set up your online account by visiting myuhc.com and selecting Manage My Prescriptions.
  2. To manage your medications on the go, download the United Healthcare app from your app store. After you open the app and log in, select Prescriptions and Medications. Track your prescription history, compare medication prices, set up automatic refill reminders, and more.

OptumRx Home Delivery

Order up to a three-month supply of the medication you take regularly for less.

  • Open the United Healthcare app or log in to myuhc.com.
  • Select Manage My Prescriptions.
  • You may also call the number on the back of your health plan ID card to set up home delivery.
  • There is no charge for standard shipping to U.S. addresses.

Network Retail Pharmacies

  • Show your health plan ID card at any in-network retail pharmacy.
  • To see a list of network pharmacies, open the United Healthcare app and select Prescriptions and Medications. Or, visit myuhc.com and select Locate a Pharmacy.
  • You may also call the customer service number on the back of your ID card.

Know Your Plan

Your plan may require one or more of the following before you can fill your prescription:

  • Prior authorization: approval to get a medication
  • Step therapy: trying one medication before another
  • Quantity limits: getting a certain amount of each prescription

Check Your Prescription Drug List (PDL)

Your PDL is a list of covered medications. The list is broken into sections called tiers. Choosing medications in lower tiers may save you money. You can also access your PDL at myuhc.com and the United Healthcare app and be sure to check it often.

Talk to Your Doctor

When you talk with your doctor, use the United Healthcare app to confirm coverage and costs. You can also talk about what you need to do to get your medication.

Save Money

Generic medications usually have a lower co-pay than brand name medications. Ask your doctor if there is a generic for you.

Compare Prices

Search for lower-cost alternatives. Just log in to myuhc.com, click on Manage My Prescriptions and select Drug Pricing. Or use the United Healthcare app.

If you have further questions, you can reach out to United Healthcare.

  • Website: Log in to myuhc.com and select Manage My Prescriptions.
  • App: Open the United Healthcare app and select Prescriptions and Medications.
  • Phone: Call customer service at the number on the back of your member ID card.
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