Support Programs and Services

• The 988 Suicide & Crisis Lifeline allows you to connect to a trained crisis counselor by calling or texting 988 from anywhere in the United States. Common reasons to call include having thoughts of suicide, feeling depressed or anxious, feeling overwhelmed or agitated, feeling like you cannot cope with the stress in your life, needing advice on how to help a family member, or needing help with substance use. Services are available in English or Spanish.
• The National Suicide Prevention Lifeline, 800-273-TALK (8255), is a free, confidential resource for all residents of the United States. This line is available for anyone in emotional distress; you do not have to be suicidal to call the Lifeline. Crisis workers are available to listen, provide support and share resources that may be helpful.

For advice about specific treatments or medications, please consult your physician and/or mental health care provider. If you are experiencing thoughts of suicide or if this is urgent and an emergency, call 911 or 1-800-suicide (784-2433) or 1-800-273-8255.

The Employee Assistance Program (EAP) is a confidential, FREE resource for part- and full-time employees to help with personal issues affecting them and their household members. Our EAP is provided through SupportLinc.

SupportLinc can be reached at 888-881-5462, or register online at supportlinc.com. See your Benefits Guide or contact the Benefits Team or your manager for the Group Code.

Visit the Employee Assistance Program page for more information.

Talkspace online therapy is available to Discount Tire employees who are enrolled in the UHC medical insurance plans. This resource allows you to communicate with a therapist from your phone or computer instead of a traditional office visit. (Copays will apply.) 

Visit talkspace.com/connect to register and choose a provider. During registration, you will:

• Enter your personal and insurance plan information
• Answer some basic questions to determine which therapist would best suit your needs
• Review the profiles / availability of therapists matched to you based on the criteria you provided
• Choose a therapist
• Enter your payment information
• Download the Talkspace app to your phone or computer

Therapy can generally start within hours of choosing your therapist and you can communicate with your therapist by text, voice, or video. Therapists respond to messages daily, five days a week.

Data rates may apply. Copayment may apply and will be charged weekly via credit card. You may use Talkspace as often as desired per week once copayment for that week has been paid.

Feelings of grief can be hard to cope with, especially after an unexpected event. You may experience a variety of symptoms, such as anger, confusion, depression and loneliness. Read through Coping With Grief for more information on the stages of grieving, common experiences, and suggestions for easing your mourning process.

Stress can interfere with your ability to cope and may interfere with you daily life. To manage stress, you must recognize the symptoms and choose healthy ways to deal with your stress. Refer to A Practical Guide for Coping to learn the reactions to watch for, activities to help you cope, and the Do’s and Don’ts of managing stress.

When an unexpected event happens to someone close to you, such as a colleague, you may not know how to respond. Every person and situation is different, but the suggestions listed in When a Colleague Is Grieving may help you offer them the support they may need. The caring interest of coworkers and friends can be very helpful to someone who is grieving.

Substance Use Disorder is not a failure of will or weakness of character; it is a treatable disease characterized by an excessive use of alcohol or drugs. Many people can recover if they seek the proper care. Visit our Substance Use and Mental Health Services page for resources to help you or a family member get on the road to recovery.